Email verification failing

Discussion in 'Ideas, problems and feedback' started by pyro-dragon, Mar 11, 2025.

  1. pyro-dragon
    Razordon

    pyro-dragon Well-Known Member

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    Got this message in the discord. It looks like sign-up verification emails are broken.
    upload_2025-3-11_12-12-41.png

    Not sure if this has anything to do with the post alert emails also looking all broken recently too.
     
  2. NIGHTBRINGER
    Slann

    NIGHTBRINGER Second Spawning

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    There is no escape from Chaos. It marks us all.
     
  3. Killer Angel
    Slann

    Killer Angel Prophet of the Stars Staff Member

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    I don't know if it's related, but AFAIK the last new member signed up in the first days of december, so no new members in the last 3 months.
     
    NIGHTBRINGER likes this.
  4. NIGHTBRINGER
    Slann

    NIGHTBRINGER Second Spawning

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    The last new member I see is...

    upload_2025-3-12_15-22-32.png


    Still, that's an awfully long time to not have anyone else sign up.
     
  5. Killer Angel
    Slann

    Killer Angel Prophet of the Stars Staff Member

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    well, that's better.
     
  6. pyro-dragon
    Razordon

    pyro-dragon Well-Known Member

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    So who looks after the tech side of the forum? Can we message them?
     
  7. Killer Angel
    Slann

    Killer Angel Prophet of the Stars Staff Member

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    @The Red Devil (Long may he ribbit).

    pretty sure he's already working on it.
     
    Imrahil likes this.
  8. The Red Devil
    Carnasaur

    The Red Devil Defender of Hexoatl Staff Member

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    Sorry guys, life has been throwing some curveballs at me, so I have not had time to look at the forum since we moved it to the new server.

    Looking at the system, we have a bunch of registrations, but they are stuck on the validate email step. So it seems these are also affected by the email issue.

    Ill put some time into looking into this next week and get the email problem sorted out.
     
  9. pyro-dragon
    Razordon

    pyro-dragon Well-Known Member

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    Any luck with this so far?
     
  10. The Red Devil
    Carnasaur

    The Red Devil Defender of Hexoatl Staff Member

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    Yes, it should be working now.

    Been a few "annoying" evenings trying to get this sorted. Ultimately, it turned out to be the forum software injecting a line break into the email header. This worked in earlier PHP versions. However, the latest PHP version caused the issue of jumbled emails. So not an easy bug to locate.

    If anyone still receives "jumbled emails", please let me know.
     
    NIGHTBRINGER and - Q - like this.

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