When your apartment complex is forcing you to pay your rent online, versus handing them a physical cheque, because you and your wife work non standard houts and can't get home in time without taking off work early. Because we are temps this costs us money. It also costs us money because the third party online service they use charges a fee. Why the hell should I be charged a fee to pay you? We have a drop box, which was great for us because we could drop our rent when we got home after work and not worry. This entire thing has been caused because they are removing the drop box. I swear to the gods after management changed quality in this place hit the bin.